Terms & Conditions

1. Introduction

Welcome to Onlive Infotech. By accessing, using, or purchasing any of our services (including USB-Based Server Hosting, VPS, Dedicated Servers, Cloud Hosting, Shared Hosting, Domain Registration, or other related services), you agree to comply with and be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, please do not use our website or services.

2. Definitions

Service: Any hosting, USB-based server, domain registration, or related service provided by Onlive Infotech.
Customer / Client / You: The individual or legal entity that purchases or uses our Services.
Account: The customer account created to access, manage, and use the Services.

3. Eligibility & Account Information

You confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
You agree to provide accurate, current, and complete information, including valid contact and billing details, during registration.
You are responsible for keeping your account information updated at all times.

4. Use of Services — Acceptable Use Policy

You agree to use our Services only for lawful purposes and in compliance with all applicable local, national, and international laws.
You must not use the Services to:
- Host or distribute illegal content
- Infringe intellectual property rights
- Send spam or unsolicited communications
- Distribute malware, viruses, or engage in hacking activities
- Conduct abusive, fraudulent, or harmful behavior
You are solely responsible for all content, data, and activities conducted through your account.

5. Payment, Renewal & Billing

Services are billed according to the pricing and plan selected at the time of purchase.
All services are subject to automatic renewal unless cancelled before the renewal date.
In the event of failed payments, chargebacks, or overdue invoices, Onlive Infotech reserves the right to suspend or terminate services without prior notice.

6. Service Availability & SLA

While we strive to maintain high service availability, Onlive Infotech does not guarantee uninterrupted service unless explicitly stated in a separate Service Level Agreement (SLA).
Our SLA defines uptime commitments, support response times, and applicable service credits, if any, in case of service failures.

7. Intellectual Property & Content

You retain full ownership of all data and content hosted or uploaded on our servers (“Customer Content”).
Onlive Infotech retains all rights, title, and interest in its infrastructure, USB server hardware, systems, software, and proprietary technologies.
You grant Onlive Infotech a limited, non-exclusive license to store, process, and transmit your content solely for the purpose of providing the Services.

8. Limitation of Liability

Onlive Infotech shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of data, revenue, profits, or business interruption.
Our total liability, if any, shall not exceed the amount paid by you for the affected service period, subject to the limits defined in the SLA.

9. Termination

Either party may terminate the Services in accordance with the applicable service plan and billing terms.
Upon termination, you are responsible for backing up and removing your data. Onlive Infotech may delete data after a reasonable grace period unless legally required to retain it.
We reserve the right to immediately suspend or terminate Services if you violate these Terms, misuse the Services, or engage in prohibited activities.

10. Changes to Terms

Onlive Infotech reserves the right to update or modify these Terms & Conditions at any time.
Changes will be communicated via email, website notice, or customer dashboard.
Continued use of the Services after changes indicates acceptance of the revised Terms.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to arbitration or courts of competent jurisdiction in India, as applicable under Indian law.